I’m having enough trouble filling all my prescriptions this
month that I keep wondering about whether all the people who are less
literate and competent and mobile than I am, and have even more
prescriptions for the system to screw up than I do, ever get what
their doctors think they’re taking.
The short story is that as of yesterday afternoon my doctor claims to have authorized the
refill of my insulin syringes, and the pharmacy claimed
that they’d never gotten the authorization, and the doctor
claimed that there was no way she could talk to the pharmacy
The status this morning is that they admit to having gotten the
authorization, but won’t have it filled until at least noon. I
started trying to get this routine refill last Thursday, and have
been out of the syringes (and hence not taking the insulin,
although since that got refilled, I have plenty) since Sunday. I
have so far been to the pharmacy twice for this month’s refills,
and will have to go at least once more, and have probably spent at
least 2 hours on the phone trying to get all the refills.
The good news is that my fasting blood sugar this morning was
near the high end of the range it is when I’m taking the insulin,
but not off the charts.
One of the things I didn’t write about as much as I thought I
should last year was the difficulties of dealing with the health
care system. Last year, the difficulties I was thinking of were
largely those of my friend Bonnie, who
was dying of cancer, and presenting difficult problems to the
system. But refilling a prescription every month for a healthy
person who can walk or drive to the pharmacy shouldn’t be a difficult problem.